Shipping Policy
Order Processing Time
All orders are processed within 2–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking details.
Domestic Shipping (U.S.)
Please allow up to 7 business days for delivery after your order has shipped. Shipping times may vary depending on your location and carrier availability. We are not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for reshipment.
International Shipping
We offer international shipping to select countries. Delivery times vary by destination and typically range from 7–21 business days. International orders may experience delays due to customs clearance procedures.
Please be aware:
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Customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
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We are not liable for delays caused by customs processing or for any additional charges incurred.
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Orders that are refused at delivery or returned due to unpaid duties or taxes will not be refunded for shipping costs.
If you have questions about international shipping options, rates, or availability, please contact us before placing your order.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us at [your email] within 7 days of delivery. Claims made after this window may not be eligible for resolution. We recommend retaining all packaging materials for any claims involving damage.